10 things to keep in mind before you hire BPO consultant.
January 19, 2018 | Neeraj Goel
I am sure you must a got lot of suggestions by now. I would like to draw your attention to this::
Few Tips to shortlist BPO consultants:
- Always look for existing projects, don't jump on pilot projects
- Ask for reference centres
- Say no to any upfront or Hidden charges
- Go for billing royalty program
- Ask for minimum two months handholding
- Ask for on floor support till you get paid
- Ask In-house training (if possible)
- Ask for hiring support (part of hiring) to find right fit for the job
- Look for consultant reviews and suggestion
- Do Social media investigation.
Looking for genuine and long term contracts?